---
title: "Support"
slug: "support"
updated: 2026-06-01T18:06:35Z
published: 2026-06-01T18:06:38Z
canonical: "ky.rapididentity.com/support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ky.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

**RapidIdentity Support**

- Highest level of Support - Managed Support
- Dedicated Support to all Districts from Identity Automation
- Close partnership with Enablement to transition smoothly
- Close partnership with KETS Support
- Customized KY Support Site

[**RapidIdentity Help Site**](https://help.rapididentity.com/)

To submit a support case - [https://rapididentity.my.site.com/helpcenter/](https://rapididentity.my.site.com/helpcenter/)

Support line: 1833 4 IA Help

![Screenshot 2024-10-21 at 2.59.54 PM](https://cdn.document360.io/136d2bb8-c749-4c72-9e50-3dfe03489a66/Images/Documentation/Screenshot%202024-10-21%20at%202.59.54%E2%80%AFPM.png)